Decline Rules

Some orders or payment attempts may be declined, cancelled, or held for review. This can happen before or after payment authorization.

Common reasons

  • Payment authorization fails or is flagged by the payment processor.
  • Billing, shipping, or contact information cannot be verified.
  • The product becomes unavailable after checkout.
  • The delivery address is outside the supported fulfillment area.
  • The order appears fraudulent, abusive, or inconsistent with site policies.

If an order is declined after payment authorization, the authorization will be voided or refunded according to the payment processor timeline.