Privacy Policy

Last updated: June 18, 2026

DealPoppy is operated by Star Dot Hosting Inc., a federally incorporated Canadian corporation. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, create an account, place an order, contact support, or interact with our marketing.

This policy is written for a Canadian ecommerce context and is intended to reflect the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA), including accountability, meaningful consent, limiting collection, safeguards, openness, access, and correction. Depending on where you live, provincial privacy laws may also apply.

Summary of key points

  • We collect information needed to operate an online store, process orders, prevent fraud, provide customer support, and improve the website.
  • Orders may be fulfilled by third-party suppliers, dropshipping platforms, warehouses, carriers, or logistics partners, so delivery information may be shared with those partners where needed to complete your order.
  • Payments are processed by payment providers. We do not intentionally store full payment card numbers on our website.
  • Marketing emails or texts are sent only where we believe we have the consent required by Canada’s anti-spam legislation, and each marketing message should provide an unsubscribe option.
  • You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, security, fraud-prevention, and transaction record requirements.

Personal information we collect

Depending on how you use the site, we may collect:

  • Identity and account information: name, email address, username, password credentials in protected form, account preferences, and customer account history.
  • Order and checkout information: billing name and address, shipping name and address, phone number, email address, product selections, order notes, transaction status, tax information, and delivery details.
  • Payment-related information: payment method type, payment status, transaction identifiers, fraud checks, and payment processor responses. Full card numbers are handled by payment providers and are not intentionally stored by DealPoppy.
  • Support information: messages, order numbers, photos or documents you provide for support, refund, damaged-item, or warranty requests.
  • Technical and usage information: IP address, device and browser details, pages viewed, referral source, cookies, log data, approximate location derived from technical data, and analytics or performance information.
  • Marketing information: email subscription status, consent records where available, coupon or promotion interactions, and unsubscribe preferences.

Why we use personal information

We use personal information for purposes that a reasonable person would consider appropriate for an ecommerce business, including to:

  • operate the website, shopping cart, checkout, customer account, and order-management systems;
  • process payments, refunds, chargebacks, tax calculations, and fraud-prevention checks;
  • confirm orders, arrange fulfillment, provide shipping updates, and respond to delivery issues;
  • communicate with you about orders, support requests, account activity, policy changes, recalls, safety issues, or other service-related matters;
  • administer promotions, discounts, product recommendations, and marketing where permitted;
  • measure site performance, troubleshoot errors, improve products and content, and protect site security;
  • meet legal, regulatory, accounting, tax, consumer-protection, payment-network, and dispute-resolution obligations.

Consent

By using the site, creating an account, submitting information, or placing an order, you consent to the collection, use, and disclosure of personal information for the purposes described in this policy. Some uses are necessary to provide the product or service you request, such as processing payment, calculating taxes, sharing shipping details with a fulfillment partner, and sending transactional order emails.

Where information is sensitive, used for a purpose outside what a customer would reasonably expect, or used for optional marketing, we will rely on express consent where required or appropriate. You may withdraw consent to optional uses, such as marketing, at any time. Withdrawal may not affect uses that are necessary to complete an order, prevent fraud, comply with law, or maintain required business records.

Sharing with service providers and fulfillment partners

We may share personal information with service providers and partners who help us operate DealPoppy, including:

  • payment processors and fraud-prevention providers;
  • WooCommerce, WordPress, hosting, security, analytics, and email service providers;
  • tax calculation, accounting, and business operations providers;
  • third-party suppliers, dropshipping platforms, warehouses, carriers, customs brokers, and logistics partners involved in fulfilling an order;
  • customer support tools and communication providers;
  • professional advisors, insurers, law enforcement, regulators, or dispute-resolution bodies where required or appropriate.

Service providers may process information in Canada, the United States, or other countries. When information is processed outside your province or country, it may be accessible to courts, law enforcement, or government authorities in those jurisdictions according to local law.

Cookies and analytics

We use cookies and similar technologies to keep the cart working, remember preferences, secure sessions, measure site traffic, understand product interest, and improve the shopping experience. You can adjust browser settings to block or delete cookies, but some store features may not work properly without them.

Marketing communications

If you subscribe, create an account, make a purchase, or otherwise provide consent where required, we may send commercial electronic messages about products, promotions, abandoned carts, or store updates. We aim to comply with Canada’s anti-spam legislation by identifying the sender, providing contact information, and including an unsubscribe mechanism in marketing messages. Transactional or service messages, such as order confirmations and shipping updates, may still be sent where necessary.

Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy or as required for legal, tax, accounting, warranty, fraud-prevention, chargeback, and dispute-resolution purposes. Order records may need to be retained after an account is closed. When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonable.

Safeguards and breach response

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No online system is risk-free. If we become aware of a breach of security safeguards involving personal information under our control, we will assess whether it creates a real risk of significant harm. Where required by PIPEDA, we will notify affected individuals, report to the Office of the Privacy Commissioner of Canada, and keep required breach records.

Access, correction, and deletion requests

You may request access to personal information we hold about you, ask us to correct inaccurate information, or ask us to delete information where deletion is legally and operationally possible. We may need to verify your identity before responding. Some information may be retained where required for order records, fraud prevention, tax, accounting, legal claims, or security purposes.

Children

DealPoppy is not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent from a parent or guardian.

Contact

Privacy questions or requests can be sent to Star Dot Hosting Inc. at wpadmin@stardothosting.com.